Pre-Order Terms and Conditions

All pre-orders will be processed through our website. Full payment will be taken at the time you place your pre-order. All pre-orders will be shipped to you within a week of their arrival at our warehouse. Once shipped you will receive a confirmation email of the shipment. Pre-orders can not be exchanged or refunded prior to the shipment. These products carry the same return and exchange policy as regular stock.  If for any reason a product is not available to be shipped we will process a full refund to you. Your placing of a preorder constitutes your express agreement with Ark & Eve's pre-order terms and conditions.